Found Description
Aeon is one of the fastest-growing startups in the preventive healthcare space in Europe, redefining the category through full-body MRI and advanced blood diagnostics that detect potential anomalies before symptoms occur. We are building a category-defining health brand that combines scientific precision with a genuine commitment to our customers.
As we scale across Europe, we believe that the experience after the check-up is just as important as the check-up itself. A customer who feels truly informed, cared for, and supported is one who comes back and tells others. We are looking for someone to own that completely.
In this role, you will build the customer success function from the ground up and play a direct role in shaping how Aeon retains and grows its customer base. This is a strategic, high-ownership position with a direct line to retention, referrals, and long-term growth.
Tasks
As our Customer Success & Retention Manager, you will be the pe...