Customer Success Representative Sydney

Are you already thriving in customer retention, or looking to take your call centre career into a role where your results are recognised and rewarded? If you love influencing customer decisions, overcoming objections, saving customers, and working towards targets in a fast-paced phone-based environment, this is your chance to accelerate your career.

Join hipages as a Customer Success Representative and work with tradies who have just joined Australia's #1 digital platform, connecting homeowners with trusted tradies. You'll drive high-value conversations, build strong customer relationships, uncover needs, overcome objections, and help tradies maximise the value of their membership—all while using the retention and customer engagement skills you've developed in a contact centre environment.

What you'll be doing:

• Onboarding new tradies and guiding them through their first experience on the platform

• Conducting outbound engagement and nur...