Customer Success Operations Architect

Link-Worldwide is seeking an experienced professional to drive high-priority strategic initiatives within the Customer Success organization. The role involves providing insights to improve retention and churn metrics, building relationships, and managing automation tools.

Candidates should possess a relevant bachelor's degree and Salesforce experience, along with strong Excel and communication skills. This position offers the opportunity to implement scalable processes and contribute to a dynamic team culture in Monterrey, Nuevo León.