Found Description
Overview
- Build and maintain trusted advisor relationships with clients at all organizational levels, to drive long-term loyalty and partnership
- Conduct ongoing business reviews that measure client success and develop strategic plans to achieve client goals, including engagement optimization and solution performance monitoring
- Drive client engagement with TELUS Health EFAP and well-being solutions through innovative communication programs focused on user adoption and sustained usage
- Facilitate strategy sessions and solution optimization workshops to help clients maximize the value of their investment and identify expansion opportunities
- Collaborate with internal teams to gather client feedback, resolve issues, and advocate for product and operational improvements that enhance the overall customer experience
- Connect clients to the broader TELUS Health community through events, peer networking, and best practice sharing to a...