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Customer Success Manager (Us Shift)

Hector

Gandhinagar, Gujarat, India Full-time June 26, 2026

Found Description

Job Description: We are looking for candidates with at least 2 Years of hands-on experience in managing Amazon Ads or any marketplace advertising. The selected individuals will play a key role in guiding and assisting clients through the Hector platform, providingcomprehensive walkthroughs and handholding support to ensure optimal use and performance. Key Responsibilities: ● Provide step-by-step walkthroughs and handholding support for clients using Hector. ● Conduct client demos to deliver engaging and informative product demonstrations to clients, showcasing the Hector platform’s features and benefits. ● Assist in setting up and optimizing Amazon Ads or other marketplace ads. ● Address client queries and provide solutions for any ad-related issues. ● Collaborate with the team to improve the user experience on the Hector platform. ● Stay updated with the latest trends and best practices in Amazon Ads and marketplace advertising. Qualifications: ● Minimum of 2 Years experience in Amazo...

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