Customer Success Manager Spain

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About the Role

Customer Success Manager (CSM) is responsible for ensuring successful customer onboarding, adoption, and satisfaction across Wallbox’s AC and DC charging solutions. The CSM drives customer retention and renewal, identifies technical and commercial growth opportunities, and acts as a trusted partner for customers throughout their lifecycle.

Key Responsibilities

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• Lead customer onboarding, including training, documentation, and initial deployment support.
  
• Ensure smooth installation, commissioning, and integration of AC and DC products.
  
• Serve as the primary post‑sale contact for key accounts: CPOs, fleets, utilities, municipalities, ...