Found Description
Founded in 2015, Pipefy is a cloud‑based, no‑code/low‑code Business Process Management platform, part of the Insight Partners portfolio and recognized by Gartner as a reference in Intelligent Business Process Management. Over 3,000 companies across 150+ countries use Pipefy to automate their workflows, including global leaders like Accenture, Visa, GE, and Volvo.
About the role
We are looking for a Customer Success Manager with a technical profile to act as a strategic and consultative partner for customers running complex, high‑stakes processes on Pipefy. More than managing relationships, you will be responsible for driving platform adoption, influencing user behavior and directly impacting retention and revenue expansion.
We expect strong product expertise, the ability to structure solutions inside the platform (workflows, automations, integrations) and fluency in translating business needs into scalable use cases. Success in this role is measu...