Customer Success Manager

A leading European cloud provider is looking for a Customer Success Manager to join their growing team, focused on increasing customer adoption, cloud consumption, and long-term value across their platform. This is a hybrid commercial and technical role, working closely with customers to ensure they maximise the value of the cloud services they have invested in.

The role is focused on customer success post-sale, helping organisations optimise their cloud usage, increase workloads, and drive consumption-based growth. Working closely with customers, the CSM will act as a trusted advisor, bridging technical capability with business value.

Key Responsibilities:

• Act as the main customer-facing contact after contract signature, ensuring customers successfully adopt and maximise the cloud platform.
• Drive cloud consumption by educating customers on best practices, identifying opportunities to expand workloads, and improving platform utilisation.
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