Found Description
Razor Labs is seeking a Customer Success Manager to own and grow our client relationships and ensure customer satisfaction. This is primarily a client management role, focused on driving value, adoption, and account growth. It demands a proactive individual who thrives in a dynamic environment, working closely with clients to deliver exceptional service. This role is focused specifically on our Fixed Assets predictive maintenance solution (DataMind AI™ for fixed and rotating equipment). We are looking for a candidate with a strong technical background and substantial mining industry experience, who can own the client relationship end to end and translate AI driven insights into operational value. A Mechanical Engineering degree is an advantage, but equivalent technical education or hands‑on technical experience with heavy machinery is sufficient.
Responsibilities
- Own the end to end client relationship, from onboarding through ongoing value delivery, ensuring ...