Customer Success Manager

Customer Success Manager: Own Client Outcomes at Social Bros

Are you a
relationship-driven operator
, and a
systems thinker
who takes full ownership of client outcomes? At
Social Bros
, we don't believe in account management. We believe in
Over-Delivering
, being
Good Stewards
of client trust, and building repeatable systems through
Constant and Never-Ending Improvement (CANI)
.

We're looking for a
Customer Success Manager
who thrives on accountability, proactive communication, and turning execution into long-term client partnerships. If you enjoy solving problems before they become issues, aligning teams around outcomes, and
Have Fun
while doing meaningful work—this role is for you.

Your Mission as a Social Bros Customer Success Manager

You are the
single point of ownership for client success
.

Your objective is simple but demanding:

Ensure every client achieves measurable results, feels...