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Customer Success Manager

Promon

oslo, oslo, Norway Full-time July 16, 2026

Found Description

That’s where you come in.
We’re looking for a **Customer Success Manager - Renewals & Expansions** to strengthen our small but mighty Customer Success team in Oslo. Reporting to the Director of Success, this role acts as a trusted advisor and internal go-to person for renewals, expansion, and customer commercial development.
This is a hands-on, high-impact role where you’ll own the renewal motion across the full customer base, driving renewal excellence, identifying expansion opportunities, and improving how Promon executes renewals and growth motions across teams.
**Why This Role Is Special**:
- **Direct Commercial Impact**: You will directly influence retention, renewal growth, and expansion revenue across the business.
- **Strategic + Operational Ownership**: Beyond managing renewals, you will help shape and improve how we run our renewal and expansion processes.
- **Cross-Functional Influence**: Work closely with Sales, Finance, and Leadership to align on pricing,...

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