Found Description
Trintech is a multi-award winning cloud-based Fintech provider and we're seeking a Customer Success Manager to join our dynamic EMEA team! As a CSM you will be responsible for driving adoption, satisfaction, and retention across a portfolio of customers using our Adra solutions. You will leverage both high-touch and digital engagement strategies to manage a broad book of business efficiently, while partnering cross-functionally with Sales, Product, Support, and Professional Services to deliver value at scale.
This is a hybrid role, requiring 3 days per week in our Oslo office.
**WHAT YOU'LL DO**
- Own the customer relationship for a large portfolio of Adra users across Norway and the Nordics.
- Serve as the primary point of contact throughout the post-sale customer lifecycle, ensuring successful onboarding, adoption, renewal, and expansion.
Develop and execute Digital Touch engagement strategies for scalable support and value delivery.
- Act as a trusted advisor by un...
This is a hybrid role, requiring 3 days per week in our Oslo office.
**WHAT YOU'LL DO**
- Own the customer relationship for a large portfolio of Adra users across Norway and the Nordics.
- Serve as the primary point of contact throughout the post-sale customer lifecycle, ensuring successful onboarding, adoption, renewal, and expansion.
Develop and execute Digital Touch engagement strategies for scalable support and value delivery.
- Act as a trusted advisor by un...
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