Customer Success Manager

Job Title : Customer Success Manager Location : Pune Work Type : On-Site Experience - 8 - 12 Years Notice Period - 30-60 days About ARA's Client – Robotics and Automation Innovator ARA's Client is a pioneering organization in the field of robotics and automation. They are dedicated to transforming warehouses and distribution centers with their advanced mobile robotics systems. Founded in 2019, the company is rapidly expanding its footprint across India, Europe, and North America, backed by prominent investors. Their culture emphasizes innovation, operational excellence, and a customer-first approach. Role Summary The Customer Success Manager will be the primary point of contact for enterprise customers post-deployment, ensuring operational excellence and high fleet availability. They will manage multiple customer sites and collaborate with various teams to drive customer success. Key Responsibilities Own post-deployment customer success across assigned enterprise accounts. Build truste...