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Customer Success Manager

Autodesk

Japan, Tokyo, Japan Full time June 19, 2026

Found Description

Position Overview



Our customers’ success is our success.

The Architecture, Engineering, and Construction (AEC) industry is undergoing one of the most significant transformations in its history. Labor shortages, increasing demands for productivity, growing project complexity, and accelerating digitalization are reshaping how projects are designed, built, and delivered.
 

While technology plays a critical role in this transformation, successful outcomes require more than software implementation. Real change happens when people adopt new ways of working, organizations evolve, and processes improve. As a Business Customer Success Manager (CSM), you will play a strategic role in helping Autodesk customers realize the full value of their investment in Autodesk solutions. You will partner with customers to drive adoption, accelerate time-to-value, support business transformation initiatives, and help them achieve meaningful business outcomes.
 

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