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Customer Success Manager for OPTEL Clients

OPTEL

quebec, capitale nationale, Canada Full-time June 24, 2026

Found Description

Become a key player in customer success with OPTEL as a Customer Success Manager. This role emphasizes strategic relationship management and client satisfaction in traceability solutions.
As a pivotal connection between OPTEL and its clients, you will manage a portfolio of accounts, ensuring they derive maximum value from our innovative products and services. The position requires a proactive approach in understanding customer operations and identifying revenue opportunities while leading essential engagements. Your expertise will bridge client needs and the internal teams dedicated to delivering tailored solutions.
Key Responsibilities:
• Cultivate long-term customer relationships for lasting partnerships
• Understand client operations and evolving business requirements
• Drive revenue growth through existing accounts and opportunities
• Lead key presentations and customer-facing engagements
• Ensure CRM data accuracy and monitor commercial KPIs
Requirements:

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