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Customer Success Manager (CSM) Location: Bangalore, India (Hybrid) Working Hours: Must be willing to work in EST (U.S.) business hours About the Role At Enhancio ( we’re looking for a Customer Success Manager (CSM) who will play a vital role in fostering long-term partnerships with our customers. At Enhancio, customer success isn’t just a function it’s our promise. This role is critical in sustaining our 100% customer retention rate and driving measurable marketing and revenue outcomes for our clients. You’ll collaborate closely with Product Managers, Engineers, and cross-functional teams, acting as the voice of the customer while ensuring seamless adoption, satisfaction, and growth. Your mission: strengthen partnerships, maximize product value, and champion customer advocacy. Key Responsibilities 1. Customer Onboarding and Training: Lead smooth onboarding experiences and deliver tailored training sessions. Drive product adoption by embedding best practices into customer workflows. 2. ...