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Customer Success Manager – Core (Ads, Social, Marketing)

Sprinklr

Zurich, Canton of Zurich, Switzerland Full-time February 18, 2026

Found Description

Description

As aCustomerSuccess Manager (CSM) – Core you will be a trusted advisorresponsible for driving adoption, value realization, and long-term success for Sprinklr's most strategic customers across theMarketing, Social, and Advertising product suite.Your role exists to bridge the gap between businessobjectivesand platform capabilitiesusing deep productexpertiseto helpcustomersunlock the full value of Sprinklr’s Core solutions. This is a customer-facing, technically proficient role that empowers clients to scale, automate, andoptimizetheir execution and ROI through Sprinklr—andensuring Sprinklr becomes a foundational layer in the customer's stack.

What You'll Do

  • Strategic Product Advising

  • Lead the strategic technical relationship across Sprinklr’s Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics.

  • Act as the primary advisor on platform architecture, us...

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