Customer Success Manager (Comunidad Valenciana)

Overview

Customer Success Manager - Centric Shoppingfeed
Location: Alicante, Spain (3 days / week in office)
Solution Focus: Shoppingfeed
Region: Southern Europe

At Centric Shoppingfeed, we help online sellers publish their product catalogs on marketplaces and digital marketing platforms across Europe and the United States. Every day, we provide our clients with the support they need to successfully sell on marketplace platforms such as Amazon, ManoMano, Zalando, or AliExpress through our integration and optimization software. We also help them promote their products through digital advertising campaigns on channels such as Google, Facebook, Awin, or Criteo. The “Customer Success” team was created to build customer loyalty throughout their experience with our platform, interacting closely with the Product, Support, Sales, and Marketing divisions.

Job Responsibilities

• Provide functional and technical assistance to merchants via phone a...