Found Description
Customer Success Manager – Client Growth & Engagement
Department{{:}} CX
Reports To{{:}} Head of Delivery and Operations
Employment Type{{:}} Full-time; W2
Salary Range{{:}} $70,000 - $72,000
Role Summary
We are seeking a proactive, relationship‑driven Customer Success Manager (Client Growth & Engagement) to join our Delivery organization. In this role, you will serve as a strategic bridge between client delivery, client engagement, and expansion opportunities. You will be responsible for maintaining ongoing client engagement after project kickoff, tracking relationship health, coordinating strategic touchpoints, and identifying opportunities for additional services and long‑term partnership growth.
Unlike a traditional sales role, this position sits within our delivery organization. You will work closely with Project Management, Client Experience, Sales, and Leadership to ensure clients r...
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