Customer Success Manager - Canada

Position Summar

The Customer Success Manager is responsible for client satisfaction and success. By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value. They will strive to maximize adoption and utilization of CDK products, help our customers achieve value, driving client engagement and minimizing churn. The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales.

Responsibilities

• Follow all CDK Global policies and procedures 

• Complete all mandatory assigned compliance tasks and acknowledgements 

• Meet or exceed all performance expectations 

• Travel up to 50 % of the time  

• Drive up to 25% of the time  

• Fields questio...