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Customer Success Manager

Phia LLC

boston, davao oriental, Philippines Full-time June 02, 2026

Found Description

Do you have previous experience in account management and customer success? Have you supported customers through their lifecycle internationally? Do you want to join a brand new team during a period of organizational growth?

We have a bold mission to enable our partners to unlock the power of data-driven decisions and in turn, make a positive impact on the outcomes for cancer and rare disease patients worldwide. As part of our Global Sales Team, we are hiring a new CSM to support customers across North America.

This is a hybrid (3 days onsite) opportunity at our corporate office in Boston (MA).

Your mission

Reporting to the Managing Director of Sales in NORAM, you will be responsible for developing deep relationships with our existing customer base and supporting their ongoing usage of our products and solutions.

The value you bring

  • Proactive engagement and relationship building with existing customers to support day-to‑d...

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