Found Description
Location: Barcelona, Hybrid
The Role
As a Customer Success Manager , you will be the primary advocate for a portfolio of enterprise and strategic partners post-deployment. Your mission is to ensure that each customer transforms their business with Relevance AI’s agentic platform. You will accomplish this by helping each customer realize the “art of the possible,” driving ongoing value and expanding agentic automation across their organizations. While you’ll be introduced at kickoff, you will take full ownership following implementation, acting as the strategic lead for that account while collaborating with Solutions Architects to navigate technical complexities.
This role is the engine of retention, adoption, and expansion. You will cultivate deep-rooted relationships with champions and the C‑suite, identifying impactful new use cases and leading AI transformation roadmaps with authority and earning the right to be a trusted advisor. You’l...