Found Description
Become a Customer Success Manager at Kainos and drive client satisfaction and growth. Collaborate across teams to ensure customer experiences with Smart solutions are successful.
As a Customer Success Manager (Consultant), you will partner with clients post-sale to enhance product adoption and satisfaction. This role requires a blend of sales acumen, account management, and deep knowledge of Kainos Workday Products. You will advocate for customers and facilitate strong, long-term partnerships, contributing to the company's growth.
Key Responsibilities:
• Develop long-term partnerships, optimizing customers' investment value
• Monitor customer adoption and business needs regarding our products
• Establish trusted adviser relationships to ensure client satisfaction
• Collaborate across teams to advocate for clients' needs
• Create and track Success Plans with metrics for success
Requirements:
• Experience in a customer-facing role with retention targets
• Ba...
As a Customer Success Manager (Consultant), you will partner with clients post-sale to enhance product adoption and satisfaction. This role requires a blend of sales acumen, account management, and deep knowledge of Kainos Workday Products. You will advocate for customers and facilitate strong, long-term partnerships, contributing to the company's growth.
Key Responsibilities:
• Develop long-term partnerships, optimizing customers' investment value
• Monitor customer adoption and business needs regarding our products
• Establish trusted adviser relationships to ensure client satisfaction
• Collaborate across teams to advocate for clients' needs
• Create and track Success Plans with metrics for success
Requirements:
• Experience in a customer-facing role with retention targets
• Ba...