Customer Success Manager at Ascend

Join Ascend as a Customer Success Manager focused on boosting client lottery revenue through trusted partnerships. Leverage your skills in client engagement and revenue growth in this pivotal role.
Ascend is expanding and seeking a full-time Customer Success Manager for a 12-month contract. In this role, you'll manage client portfolios, guiding them towards achieving their fundraising goals. Your expertise will directly influence revenue growth, providing opportunities to impact nonprofit organizations across North America.
Key Responsibilities:
• Own client relationships end-to-end for successful engagement
• Identify growth opportunities to enhance client lottery revenue
• Guide clients through strategies that drive measurable results
• Collaborate with clients to understand their goals and challenges
• Measure and report on account growth metrics
Requirements:
• Proven track record in customer success or account management
• Strong analytical mindset wi...