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Customer Success Manager at Ascend

Ascend FS

toronto, on, Canada Full-time June 17, 2026

Found Description

Elevate client partnerships as a Customer Success Manager at Ascend, driving revenue growth through innovative lottery solutions for nonprofits. Join a passionate team enhancing Canada’s healthcare while supporting client fundraising efforts.
This full-time contract role spans 12 months and revolves around managing client relationships effectively. At Ascend, you’ll be instrumental in identifying growth opportunities and influencing decisions. Your focus will be on developing strategies to boost clients’ lottery revenues, upselling them on essential services.
Key Responsibilities:
• Own client relationships from inception to growth
• Identify and act on growth opportunities in accounts
• Develop strategies to encourage investment in lottery programs
• Upsell product offerings like payroll raffles and marketing tools
• Conduct effective follow-ups to push opportunities forward
Requirements:
• Experience in sales development or revenue-focused CSM roles
• Pr...

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