Customer Success Manager at Ascend

Drive impactful revenue growth as a Customer Success Manager with Ascend, a leader in nonprofit software solutions. Engage clients effectively to enhance their lottery programs and maximize funding impact.
This full-time role at Ascend involves owning client relationships and strategically enhancing their lottery revenue. As a key player, you’ll utilize your skills to identify growth levers, upsell services, and create compelling strategies that resonate with decision-makers. Your ability to influence and guide clients will directly contribute to their success and Ascend's mission.
Key Responsibilities:
• Own client relationships through end-to-end management
• Identify and act on growth levers within accounts
• Develop strategies to encourage investment in lottery initiatives
• Upsell and enhance programming based on client needs
• Maintain momentum with regular follow-ups on opportunities
Requirements:
• Experience in revenue-focused CSM, sales, or developm...