Found Description
Help leading retailers across Portugal and Spain maximize the value of Workforce Management technology.
At SISQUAL, we develop innovative Workforce Management (WFM) solutions that help organizations optimize workforce planning, improve operational efficiency and enhance employees' quality of life.
We are looking for a Customer Success Manager to join our team and become a trusted partner for our customers across the Portuguese and Spanish markets.
Your Role
- Build trusted partnerships with retail customers, becoming their strategic advisor throughout the customer lifecycle.
- Drive customer adoption, engagement, satisfaction, and long-term success.
- Lead Business Reviews and strategic conversations, turning customer insights into action.
- Monitor customer health, product adoption, and business KPIs to identify risks and opportunities.
- Collaborate with cross-functional teams to deliver...