Found Description
- Exp delivering software onboarding, implementation or cust success engagement
- Exp. working w/ or within K-12 school envir + understanding of school ops essent
- Attend school sites across Victoria. WWCC, valid drivers licence & vehicle req.
- Experience delivering software onboarding, implementation or customer success engagement.
- Experience working with or within K-12 school environment + understanding of school operations essential.
- Attend school sites across Victoria. WWCC, valid drivers licence & vehicle required.
Reporting to the Head of Delivery, the Customer Success Lead is responsible for ensuring that schools have a seamless, high-quality experience during platform adoption and onboarding. This dual-focus role combines hands-on delivery of school onboarding engagements with team leadership of Customer Success Specialists who are Subject Matter Experts (SMEs). The incumbent drives the onboarding process,...