Found Description
Location: Bengaluru, India
Duration: 3 Months
Stipend: ₹30,000 /month
We're hiring a Customer Success Intern to manage and support enterprise client accounts at Wellness360. You'll work directly with our CS team on real accounts - handling onboarding, implementation support, and ongoing client engagement for large employers, healthcare systems, and financial institutions in the US market. This is not a back-office role - you'll be client-facing and cross-functional from day one.
What You'll Do
- Support onboarding and implementation workflows for new enterprise clients
- Monitor client health metrics and translate data into actionable insights
- Maintain client-facing documentation - onboarding playbooks, FAQs, help content
- Collaborate with the Marketing team on client communication and engagement initiatives
- Work closely with the Tech team to triage, track, and coordinate resolutio...