Customer Success Executive

About the Company Actowiz Solutions — a fast-growing data technology company (Web Data Scraping, Automation, SaaS) — is looking for Customer Success professionals who can build strong client relationships, ensure smooth project execution, and drive long-term customer retention across global markets. About the Role We’re Hiring: Customer Success Executive (2–5 Years) Location: Ahmedabad | Full-time | Global Client Interaction Responsibilities Act as the primary point of contact for global clients (US, EU, Middle East). Manage onboarding, adoption, and ongoing support for all assigned customers. Understand client requirements and coordinate with internal teams (Tech, Product, Sales). Ensure timely delivery of services and resolve client concerns proactively. Maintain customer health scores, feedback, and renewal status through CRM. Identify upsell / cross-sell opportunities and collaborate with the sales team. Prepare client reports, documentation, and communication updates. Handle key e...