Customer Success Executive (Bogotá)

About the job

The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Bogota, Colombia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings. You will have a key role in the long-term success of Red Hat's subscription-based business model and you’ll be responsible for the onboarding, adoption, advocacy, retention, and growth in the accounts you support. As a Customer Success Executive, your ultimate goal will be to cultivate solid customer relationships and boost customer value realization for the customer investments into Red Hat’s offerings.

What you will do

• Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures.
• Create and execute customer success plans with discrete projects, milestones, and actions t...