Found Description
Customer Success Executive
Location:
Bengaluru, Karnataka (Work From Office – 5 Days)
Employment Type:
Full-time
Experience:
1–3 Years
About the Role
We are looking for a Customer Success Executive to join a fast-growing Health Insurance & Employee Benefits platform. This is a voice-first customer support role where you'll be responsible for delivering an exceptional customer experience by resolving queries, coordinating with internal teams, and ensuring timely issue resolution.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries with empathy, ownership, and accuracy.
Coordinate with internal teams to ensure timely resolution of customer issues.
Build and maintain positive customer relationships.
Manage high call volumes while maintaining service quality.
Ensure customer satisfaction by providing prompt and effective support.
Accurately document custo...
Location:
Bengaluru, Karnataka (Work From Office – 5 Days)
Employment Type:
Full-time
Experience:
1–3 Years
About the Role
We are looking for a Customer Success Executive to join a fast-growing Health Insurance & Employee Benefits platform. This is a voice-first customer support role where you'll be responsible for delivering an exceptional customer experience by resolving queries, coordinating with internal teams, and ensuring timely issue resolution.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries with empathy, ownership, and accuracy.
Coordinate with internal teams to ensure timely resolution of customer issues.
Build and maintain positive customer relationships.
Manage high call volumes while maintaining service quality.
Ensure customer satisfaction by providing prompt and effective support.
Accurately document custo...