Customer Success Engineer — Remote-first

About the Role

At Atender we're looking for a Customer Success Engineer — Remote-first to join our team.

If you need someone to tell you what to build, this isn’t the job. If your favorite part of any problem is the call where you figure out what someone actually needs — and your second favorite is shipping the fix the same day — keep reading.

We’re hiring a Customer Success Engineer who’ll sit in real customer meetings, identify what’s actually getting in the way, and then build the fix — sometimes a configuration, sometimes a custom support tool, sometimes a one‑off script against our API. You’ll work close to our customers and close to the platform.

This role exists because we think the right person can collapse the distance between a customer has a problem and the problem is solved from weeks to hours. And the part that should make you lean in — the patterns you build for one customer end up shaping the product everyone uses. Your bespoke work co...