Customer Success Associate: Onboarding & Mandarin Support

Razorpay Software Private Limited in Malaysia is hiring a Customer Success Executive to enhance merchant satisfaction and engagement. In this pivotal role, you will manage the onboarding of new merchants, address their queries promptly, and serve as an internal advocate, collaborating closely with various teams.

The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in Customer Service, preferably in banking, fintech, or IT. Strong communication skills and the ability to speak Mandarin are essential. Enjoy creating exceptional experiences for clients!