Found Description
We're looking for a Customer Success Associate for one of our clients that is a fast-growing fintech startup, to gain hands-on exposure to operations, customer success, insurer coordination, and process management. About the company: Funding: Raised a ₹22 Cr Seed round from top-tier investors What they solve: Unlocking capital for 63M MSMEs Product: India’s first fully digital surety bond platform Impact: Helps businesses avoid blocking 10–20% of their contract value Team: Ex-numberz founders, ex-AON leaders, ISB alumni What you'll work on: • Manage and track customer cases from intake to closure • Coordinate with external stakeholders and partner teams • Validate documentation, KYC, and operational requirements • Support reporting, dashboards, and process tracking • Identify workflow improvements and operational efficiencies • Work closely with leadership and cross-functional teams Who should apply? • Final-year students, recent graduates, or early-career professionals • Background in...