Found Description
Excel as a Customer Success Associate with Achievers, driving customer engagement and platform adoption. Utilize your expertise to help clients maximize their employee recognition strategies.
Achievers is looking for a Customer Success Associate with a minimum of 2 years of experience in account management within a SAAS environment. This role involves establishing measurable goals and KPIs while driving platform usage through workshops and virtual meetings. You'll cultivate relationships and manage a revenue pipeline, focusing on up-selling and cross-selling to meet customer needs.
Key Responsibilities:
• Provide insights on Achievers platform features
• Establish and track measurable goals for accounts
• Drive platform adoption through workshops and meetings
• Manage revenue pipeline with cross-sell opportunities
• Provide regular updates and status reports
Requirements:
• 2+ years in account management at a SAAS company
• Strong business acumen to influe...
Achievers is looking for a Customer Success Associate with a minimum of 2 years of experience in account management within a SAAS environment. This role involves establishing measurable goals and KPIs while driving platform usage through workshops and virtual meetings. You'll cultivate relationships and manage a revenue pipeline, focusing on up-selling and cross-selling to meet customer needs.
Key Responsibilities:
• Provide insights on Achievers platform features
• Establish and track measurable goals for accounts
• Drive platform adoption through workshops and meetings
• Manage revenue pipeline with cross-sell opportunities
• Provide regular updates and status reports
Requirements:
• 2+ years in account management at a SAAS company
• Strong business acumen to influe...
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