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Customer Success Architect

Sonata Software

singapore, singapore, Singapore Full-time July 25, 2026

Found Description

KOREAN Language proficiency is mandate requirement for this role

Responsibilities:

  • Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.
  • Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, GitHub, and data platforms.
  • Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
  • Drive next best actions and generate incremental pipeline from each engagement, aligning with Unified Enterprise Support (ES) priorities.
  • Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
  • Provide delivery over...

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