Customer Success Analyst: Retention & Insights

First Advantage is seeking a Customer Success Analyst in the Philippines to liaise with enterprise-level accounts and support various internal departments. The ideal candidate will have at least 3 years of customer service experience, strong analytical skills, and proficiency in Microsoft Office and Salesforce.

This role involves analyzing customer data, identifying trends, and delivering training to clients. A Bachelor’s degree or equivalent experience is required, and attention to detail is critical for success in this dynamic environment.