Customer Success Advocate

Job Description

As a Customer Success Advocate, you will manage a portfolio of customers within an assigned region, working under the guidance of the Senior Manager, Regional Customer Success. You will engage end users and key stakeholders to ensure our solutions are successfully onboarded, configured for real-world workflows, and consistently used in mission‑critical scenarios. The Customer Success Advocate is a front‑line, customer‑facing role responsible for ensuring that customers realize the full value of Motorola Solutions’ hybrid‑cloud portfolio. This role focuses on driving product adoption, advancing workflow maturity, and strengthening long‑term relationships. Success is measured by the ability to turn technology investments into measurable outcomes through high adoption, retention, and customer advocacy.

Key Responsibilities

1. Customer Engagement & Adoption

   Build and maintain strong, trusted relationships with operational leadershi...