Found Description
We’re hiring a Customer Success Advisor at Cvent If you’re passionate about partnering with global and Fortune 500 clients, driving product adoption, and helping customers build long-term success strategies, this could be a great fit. What you will be doing: Manage a defined portfolio of customers as their strategic, post onboarding success partner and primary Cvent contact for Event solutions. Develop a deep understanding of each customer’s event program, business objectives, and success criteria, and translate these into clear, actionable success plans. Monitor account health across adoption, usage, event volume, satisfaction, and renewal signals to proactively identify risks and opportunities. Lead regular strategic touchpoints (e.g., cadence calls, CSRs, program reviews, roadmap discussions) to align on goals, showcase value, and reinforce partnership. Analyze platform usage and event/program performance to provide data driven recommendations that increase ROI and improve outcomes ...