Customer Solutions Specialist Role (Toronto)

Become a Customer Solutions Specialist with goeasy and play a key role in customer engagement and sales strategies. This position is centered on building solid client relationships.

At goeasy, Canada’s leading lease-to-own business, you will assist customers in enhancing their quality of life through accessible financial solutions. This role involves direct communication with customers, understanding their financial situations, and offering tailored recommendations that drive sales. Your impact will be felt as you create lasting relationships and trust with clients.

Key Responsibilities

• Welcome customers and address their inquiries efficiently
• Assess customer needs for optimal product matching
• Clearly communicate terms and educate clients on credit
• Utilize cross-selling techniques to increase sales
• Handle