Customer Solutions Analyst (US Shift)

Overview

Customer Solutions Analyst (Horizons Energy Expansion/Transition) plays a pivotal role in delivering exceptional value to our clients by providing high‑quality technical support across a diverse application portfolio. The CSA works directly with datasets spanning clean energy technology (solar, wind, batteries, etc.), supply and demand dynamics, and financial investment modeling, helping clients navigate the complexities of the energy transition and understand associated risks and opportunities. Acting as a strong advocate for our customers, the CSA collaborates closely with Product, Commercial, and Marketing teams to ensure client requirements are addressed effectively.

Responsibilities

• Deliver expert‑level client support for S&P Global's Horizon Group products, specializing in Energy Transition, Sustainability, and Risk Data solutions through multi‑channel engagement including phone, email, and direct client consultations – primarily to fi...