Customer Solution Owner at Jeppesen ForeFlight

Drive value as a Customer Solution Owner at Jeppesen ForeFlight in Montreal. Deliver impactful manpower planning solutions for commercial airlines, bridging customer needs with product capabilities.
In this hybrid role, you will oversee the complete value lifecycle of the Manpower Planning Solution. With a focus on customer advocacy, you’ll guide clients through implementation while collaborating across product, engineering, and implementation teams. Your expertise will help airlines optimize crew planning and workforce strategies.
Key Responsibilities:
• Ensure successful customer adoption of the Manpower Planning Solution
• Serve as the primary interface for gathering customer requirements
• Translate business needs into actionable product specifications
• Lead customers through implementation phases and project assessment
• Provide strategic insights on workforce optimization and modeling
Requirements:
• 9+ years in manpower planning or crew management
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