Customer Solution Adoption Expert - Product Success Team

Customer Solution Adoption Expert - Product Success Team

We help the world run better

As a Product Success team member, you will serve as an SAP Solution Architect supporting customers running the SAP CX Solutions. The role is hybrid, based in the SAP Montreal office, with in‑office work 3 days per week. Candidates must be legally entitled to work in Canada.

What you'll do

• Define visions and processes that place the customer at the center and adopt an AI‑first mindset.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Design end‑to‑end architecture for business applications adoption.
• Evaluate current solutions and identify areas for improvement or modernization.
• Ensure solutions align with enterprise architecture standards and best practices.
• Provide technical leadership and guidance to implementation teams.
• Cre...