Customer Services at Ho Chi Minh - Logistics

Mô tả công việc: 1.Job Description
Work as a connector between customers and companies to ensure effective service levels to customers:
- Arrange submission of NVOCC documents. (HBL, A / N, D / O, D / N, C / N)
- Receive requests from agents and customers (Air/Sea Export) 
- Handle and track Sea/Air export/ import shipments designated according to the company's standard operating procedures.
- Regularly update customer information about the ongoing shipment.
- Monitor and control subcontractors while handling shipments.
- Report to the manager if there is a customer complaint (if any).
- Develop and maintain the business with Key accounts and channels
- Market updates once available
- Updating pricing with carriers.
- Other tasks assigned by management.

2.Job Requirements
- Graduated from university specializing in shipping line Import-Export, Foreign Trade, and Business Administration or related.