Found Description
** **Job Posting** Mar 4, 2025, 3:01:46 PM | **Primary Location** Sao Paulo - GRU | **Unposting Date** Mar 18, 2025, 3:59:00 PM
**Description**
We are pleased to announce an incredibly exciting opportunity to join our Customer Care Team based in Sao Paolo, Brazil.
**Some of the Tasks Include**:
- Maintain and generate reports as required.
- Sell, up-sell and cross-sell Qatar Airways products and services to the customer.
- Complete fraud prevention checks.
- Make outbound calls to customers to provide information as and when it is required.
- Handling multi-products and services as required by the organization after the necessary training has been provided.
- Escalate queries to senior contact center staff as appropriate.
- Supporting the preparation and execution of action plans, which increase reservation sales and associated business.
- Perform other department duties related to their position as directed.
- Make new reservations and changes to ex...
**Description**
We are pleased to announce an incredibly exciting opportunity to join our Customer Care Team based in Sao Paolo, Brazil.
**Some of the Tasks Include**:
- Maintain and generate reports as required.
- Sell, up-sell and cross-sell Qatar Airways products and services to the customer.
- Complete fraud prevention checks.
- Make outbound calls to customers to provide information as and when it is required.
- Handling multi-products and services as required by the organization after the necessary training has been provided.
- Escalate queries to senior contact center staff as appropriate.
- Supporting the preparation and execution of action plans, which increase reservation sales and associated business.
- Perform other department duties related to their position as directed.
- Make new reservations and changes to ex...