Found Description
Job Title
Customer Service/Business Administrator (CS/BA)
Location & Work Setup
Eastwood, Quezon City – Onsite, Night shift. Full‑time.
Job Overview
The Customer Service and Business Administrator (CS/BA) role ensures exceptional service delivery and operational efficiency. It balances customer support responsibilities and administrative functions, requiring efficient task performance while fostering a positive client experience.
Key Responsibilities
- Customer Service : Respond promptly to customer inquiries through email, SMS, inbound and outbound phone calls; provide accurate product information and policies; resolve inquiries and complaints or escalations; maintain accurate records of interactions and transactions; collaborate with team members for consistent high‑quality service.
- Business Administration : Manage schedules, calendars, and appointments for internal teams or management; org...
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