Customer Service (Xico)

Eaton's EPG LAC PQD Power Quality Division division is currently seeking a Customer Service.

Coordinate across functional disciplines in order to achieve the customer satisfaction. Manage the performance against customer requirements in accordance with contract obligations, terms and conditions. Ensure timely and effective communication, as much internal as external to fulfill contract obligations (quality, cost, and on‑time delivery). Develop and maintain relationships that can be growth opportunities as a sales force extension. To be key account person to management key customer, have enough knowledge of the bidding process and customer billing and improve the relationship between key customer and EATON.

• Give support facilitating and coordinating customer service team (as required).
• Act as the primary contact to attend the inquiries for assigned customers and is the voice of the customer within the facility.