Customer Service - Travel Associate.

Responsibilities

• Assist customers in planning and booking travel itineraries.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Develop and maintain relationships with clients to encourage repeat business.
• Stay updated on travel regulations, policies, and trends to provide informed advice to clients.
• Collaborate with travel partners, airlines, and hotels to offer the best travel packages.

Requirements

• Educational Qualifications: Bachelors degree in Hospitality, Business, or a related field.
• Experience Level: 3-5 years of experience in a customer service role, preferably in the travel industry.
• Skills and Competencies: Strong interpersonal and communication skills.
• Skills and Competencies: Proficiency in travel booking software and tools.
• Qualities and Traits: Detail-oriented with excellent organizational skills. ...