Customer Service Training Specialist

A leading solutions provider in Metro Manila is seeking a Customer Service Training Specialist to design and deliver training programs for representatives. The role involves evaluating training needs, developing tailored materials, and monitoring trainee progress. Candidates should possess a Bachelor's degree and 0–2 years of experience in customer service training, along with excellent customer service skills and proficiency in Salesforce. This position offers the opportunity to impact the company's training effectiveness significantly.
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